Privacy Policy
ProjX Pty Ltd is committed to protecting the privacy of personal information we collect and handle.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you interact with us, visit our website, make an enquiry, apply for a role, engage our services or otherwise communicate with ProjX.
This policy is intended to support open and transparent management of personal information in accordance with applicable Australian privacy obligations.
1. Scope
This Privacy Policy applies to personal information collected by ProjX through:
our website
online forms
email and phone enquiries
project, general, careers and accounts enquiries
recruitment and expression of interest processes
client, supplier, contractor and business relationships
events, meetings and other business interactions
service delivery and project-related activities
2. What is personal information?
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable.
This may include:
name
contact details
employment details
role or position
organisation
correspondence with us
recruitment information
other details provided to ProjX
3. Personal information we may collect
The types of personal information we may collect include:
name
company or organisation
job title or role
email address
phone number
postal or business address
project or enquiry details
information submitted through website forms
records of correspondence with us
employment history, qualifications, CVs and recruitment-related information
referee details, where supplied
preferred work location, availability and role type
supplier, contractor or consultant details, where relevant
billing, accounts or administrative contact details
website usage information, such as browser type, device information, pages visited and general analytics data
We only collect personal information where it is reasonably necessary for our business activities.
4. Sensitive information
Sensitive information may include information about a person’s:
health
racial or ethnic origin
professional memberships
criminal record
biometric information
other information defined as sensitive information under privacy law
ProjX will only collect sensitive information where it is reasonably necessary for our functions or activities and where:
you have consented to the collection
the collection is required or authorised by law
the information is necessary for recruitment, safety, compliance, site access, insurance or project-related requirements
another permitted exception applies
Sensitive information will be handled with additional care and only used for the purpose for which it was collected, or a directly related purpose where permitted by law.
5. How we collect personal information
We may collect personal information when you:
submit a form through our website
contact us by email, phone or other communication channels
make a project, general, careers or accounts enquiry
apply for a role or submit an expression of interest
send us a CV or recruitment-related information
engage us to provide services
work with us as a client, supplier, contractor, consultant or project partner
attend meetings, events or site visits
interact with our website or digital platforms
Where possible, we collect personal information directly from you.
In some cases, we may collect information from third parties, including:
clients
project partners
referees
recruitment platforms
professional advisers
subcontractors
suppliers
publicly available sources
other people involved in a project, recruitment or business process
6. Why we collect and use personal information
We may collect and use personal information to:
respond to enquiries
assess and manage project, general, careers or accounts requests
provide project delivery, engineering, construction, project controls, asset support or related services
prepare proposals, quotes, capability information or project documentation
manage client, supplier, contractor and consultant relationships
coordinate project delivery and stakeholder communication
manage recruitment, employment, contractor or expression of interest processes
assess suitability for current or future work opportunities
manage accounts, administration, invoicing and business records
communicate with you about our services, activities or opportunities
improve our website, systems, services and user experience
meet legal, regulatory, contractual, insurance, safety and compliance obligations
protect our rights, property, personnel, clients and business operations
We will not use personal information for unrelated purposes unless required or permitted by law, or unless you have provided consent.
7. Disclosure of personal information
We may disclose personal information to:
our employees, directors, contractors and related business personnel
service providers who support our website, IT systems, hosting, email, analytics, administration, recruitment, accounting or business operations
clients, project partners, consultants, subcontractors or suppliers where required for project delivery
professional advisers, insurers, auditors, accountants or legal representatives
recruitment platforms, referees, background checking providers or employment-related service providers, where relevant
payment, invoicing or accounts-related service providers
government, regulatory, safety, law enforcement or statutory bodies where required or authorised by law
other parties where necessary to protect our rights, safety, property or business operations
We take reasonable steps to ensure third parties handle personal information appropriately.
8. Overseas disclosure
Some of the third-party systems and service providers used by ProjX may store or process information outside Australia, including through:
cloud-based software
website hosting
email platforms
analytics tools
recruitment systems
business administration software
project systems
Where personal information is disclosed to overseas recipients, we take reasonable steps to ensure the information is handled in a way that is consistent with applicable privacy obligations.
9. Website, cookies and analytics
Our website may use cookies, analytics tools and similar technologies to understand how visitors use the website and to improve performance, functionality and content.
Cookies are small files stored on your device. They can help websites:
remember preferences
understand site traffic
measure website performance
improve user experience
tailor website content or functionality
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Website analytics information is generally collected in an aggregated or de-identified form where possible.
10. Email communications
If you contact ProjX by email, we may retain your:
email address
message content
contact details
related correspondence
We use this information so we can respond to your enquiry and maintain business records.
We may also use your contact details to send business communications where you have consented, where we have an existing relationship with you, or where otherwise permitted by law.
You can opt out of marketing communications at any time by using the unsubscribe function, where available, or by contacting us directly.
11. Recruitment and careers information
If you apply for a role, submit an expression of interest or contact us about career opportunities, we may collect information such as:
name
contact details
CV
employment history
qualifications
licences or tickets
preferred location
availability
references
other information relevant to assessing your suitability
We may use recruitment information to:
assess your application
contact you about current or future opportunities
conduct reference or background checks where relevant
manage recruitment, employment or contractor engagement processes
We may retain recruitment information for future opportunities unless you ask us not to.
12. Security of personal information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These steps may include:
secure systems
access controls
password protection
data storage practices
staff procedures
IT security measures
administrative safeguards
technical safeguards
physical safeguards
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
13. Accessing and correcting your personal information
You may request access to the personal information we hold about you, or ask us to correct information you believe is inaccurate, incomplete or out of date.
To make a request, contact us using the details below.
We may need to verify your identity before responding.
In some circumstances, we may be unable to provide access to certain information, or may refuse a correction request, where permitted by law. If this occurs, we will explain our reasons where required.
14. Privacy complaints
If you have a concern about how we have handled your personal information, please contact us using the details below.
Please provide enough information for us to understand your concern and respond appropriately.
We will:
review your complaint
investigate the issue where required
respond within a reasonable timeframe
explain any steps we propose to take, where appropriate
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
15. Changes to this policy
We may update this Privacy Policy from time to time.
The updated version will be published on our website with the revised date.
Your continued use of our website or services after the updated policy is published indicates that you acknowledge the updated policy.
16. Contact us
For privacy enquiries, access or correction requests, or complaints, please contact:
ProjX Pty Ltd
Email: info@projx.au
Phone: +61 8 9760 1333
Address: PO Box 162 Bunbury WA 6231