Privacy Policy

ProjX Pty Ltd is committed to protecting the privacy of personal information we collect and handle.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you interact with us, visit our website, make an enquiry, apply for a role, engage our services or otherwise communicate with ProjX.

This policy is intended to support open and transparent management of personal information in accordance with applicable Australian privacy obligations.

1. Scope

This Privacy Policy applies to personal information collected by ProjX through:

  • our website

  • online forms

  • email and phone enquiries

  • project, general, careers and accounts enquiries

  • recruitment and expression of interest processes

  • client, supplier, contractor and business relationships

  • events, meetings and other business interactions

  • service delivery and project-related activities

2. What is personal information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable.

This may include:

  • name

  • contact details

  • employment details

  • role or position

  • organisation

  • correspondence with us

  • recruitment information

  • other details provided to ProjX

3. Personal information we may collect

The types of personal information we may collect include:

  • name

  • company or organisation

  • job title or role

  • email address

  • phone number

  • postal or business address

  • project or enquiry details

  • information submitted through website forms

  • records of correspondence with us

  • employment history, qualifications, CVs and recruitment-related information

  • referee details, where supplied

  • preferred work location, availability and role type

  • supplier, contractor or consultant details, where relevant

  • billing, accounts or administrative contact details

  • website usage information, such as browser type, device information, pages visited and general analytics data

We only collect personal information where it is reasonably necessary for our business activities.

4. Sensitive information

Sensitive information may include information about a person’s:

  • health

  • racial or ethnic origin

  • professional memberships

  • criminal record

  • biometric information

  • other information defined as sensitive information under privacy law

ProjX will only collect sensitive information where it is reasonably necessary for our functions or activities and where:

  • you have consented to the collection

  • the collection is required or authorised by law

  • the information is necessary for recruitment, safety, compliance, site access, insurance or project-related requirements

  • another permitted exception applies

Sensitive information will be handled with additional care and only used for the purpose for which it was collected, or a directly related purpose where permitted by law.

5. How we collect personal information

We may collect personal information when you:

  • submit a form through our website

  • contact us by email, phone or other communication channels

  • make a project, general, careers or accounts enquiry

  • apply for a role or submit an expression of interest

  • send us a CV or recruitment-related information

  • engage us to provide services

  • work with us as a client, supplier, contractor, consultant or project partner

  • attend meetings, events or site visits

  • interact with our website or digital platforms

Where possible, we collect personal information directly from you.

In some cases, we may collect information from third parties, including:

  • clients

  • project partners

  • referees

  • recruitment platforms

  • professional advisers

  • subcontractors

  • suppliers

  • publicly available sources

  • other people involved in a project, recruitment or business process

6. Why we collect and use personal information

We may collect and use personal information to:

  • respond to enquiries

  • assess and manage project, general, careers or accounts requests

  • provide project delivery, engineering, construction, project controls, asset support or related services

  • prepare proposals, quotes, capability information or project documentation

  • manage client, supplier, contractor and consultant relationships

  • coordinate project delivery and stakeholder communication

  • manage recruitment, employment, contractor or expression of interest processes

  • assess suitability for current or future work opportunities

  • manage accounts, administration, invoicing and business records

  • communicate with you about our services, activities or opportunities

  • improve our website, systems, services and user experience

  • meet legal, regulatory, contractual, insurance, safety and compliance obligations

  • protect our rights, property, personnel, clients and business operations

We will not use personal information for unrelated purposes unless required or permitted by law, or unless you have provided consent.

7. Disclosure of personal information

We may disclose personal information to:

  • our employees, directors, contractors and related business personnel

  • service providers who support our website, IT systems, hosting, email, analytics, administration, recruitment, accounting or business operations

  • clients, project partners, consultants, subcontractors or suppliers where required for project delivery

  • professional advisers, insurers, auditors, accountants or legal representatives

  • recruitment platforms, referees, background checking providers or employment-related service providers, where relevant

  • payment, invoicing or accounts-related service providers

  • government, regulatory, safety, law enforcement or statutory bodies where required or authorised by law

  • other parties where necessary to protect our rights, safety, property or business operations

We take reasonable steps to ensure third parties handle personal information appropriately.

8. Overseas disclosure

Some of the third-party systems and service providers used by ProjX may store or process information outside Australia, including through:

  • cloud-based software

  • website hosting

  • email platforms

  • analytics tools

  • recruitment systems

  • business administration software

  • project systems

Where personal information is disclosed to overseas recipients, we take reasonable steps to ensure the information is handled in a way that is consistent with applicable privacy obligations.

9. Website, cookies and analytics

Our website may use cookies, analytics tools and similar technologies to understand how visitors use the website and to improve performance, functionality and content.

Cookies are small files stored on your device. They can help websites:

  • remember preferences

  • understand site traffic

  • measure website performance

  • improve user experience

  • tailor website content or functionality

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Website analytics information is generally collected in an aggregated or de-identified form where possible.

10. Email communications

If you contact ProjX by email, we may retain your:

  • email address

  • message content

  • contact details

  • related correspondence

We use this information so we can respond to your enquiry and maintain business records.

We may also use your contact details to send business communications where you have consented, where we have an existing relationship with you, or where otherwise permitted by law.

You can opt out of marketing communications at any time by using the unsubscribe function, where available, or by contacting us directly.

11. Recruitment and careers information

If you apply for a role, submit an expression of interest or contact us about career opportunities, we may collect information such as:

  • name

  • contact details

  • CV

  • employment history

  • qualifications

  • licences or tickets

  • preferred location

  • availability

  • references

  • other information relevant to assessing your suitability

We may use recruitment information to:

  • assess your application

  • contact you about current or future opportunities

  • conduct reference or background checks where relevant

  • manage recruitment, employment or contractor engagement processes

We may retain recruitment information for future opportunities unless you ask us not to.

12. Security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps may include:

  • secure systems

  • access controls

  • password protection

  • data storage practices

  • staff procedures

  • IT security measures

  • administrative safeguards

  • technical safeguards

  • physical safeguards

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Accessing and correcting your personal information

You may request access to the personal information we hold about you, or ask us to correct information you believe is inaccurate, incomplete or out of date.

To make a request, contact us using the details below.

We may need to verify your identity before responding.

In some circumstances, we may be unable to provide access to certain information, or may refuse a correction request, where permitted by law. If this occurs, we will explain our reasons where required.

14. Privacy complaints

If you have a concern about how we have handled your personal information, please contact us using the details below.

Please provide enough information for us to understand your concern and respond appropriately.

We will:

  • review your complaint

  • investigate the issue where required

  • respond within a reasonable timeframe

  • explain any steps we propose to take, where appropriate

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

15. Changes to this policy

We may update this Privacy Policy from time to time.

The updated version will be published on our website with the revised date.

Your continued use of our website or services after the updated policy is published indicates that you acknowledge the updated policy.

16. Contact us

For privacy enquiries, access or correction requests, or complaints, please contact:

ProjX Pty Ltd
Email: info@projx.au
Phone: +61 8 9760 1333
Address: PO Box 162 Bunbury WA 6231